Terms and Conditions of Service

Last Updated: July 27, 2025

Acceptance of Terms

By accessing and using the services provided by Xenaviqros, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree to these terms, please discontinue use of our services immediately.

Definitions

For the purposes of these Terms and Conditions:

  • Service: Refers to financial planning consultations and analytical reviews provided by Xenaviqros
  • Client: Any individual or entity that subscribes to our services
  • Content: All information, analysis, and materials provided through our services
  • Platform: Our website, systems, and communication channels

Use of Our Services

Our services are subject to the following terms and conditions:

Eligibility Requirements

You must be at least 18 years old and have the legal capacity to enter into binding agreements. Our services are available to Australian residents and may be subject to additional restrictions based on your location.

Policy Updates: Policy Updates

Account Registration

To access our services, you must provide accurate and complete registration information including:

  • Valid personal identification details
  • Current contact information
  • Accurate financial information as requested

Your Responsibilities

As a client, you agree to:

  • Provide accurate and up-to-date information
  • Maintain confidentiality of account access details
  • Use services only for lawful purposes
  • Respect intellectual property rights
  • Comply with all applicable Australian laws

Prohibited Activities

You may not use our services to:

  • Engage in fraudulent or deceptive practices
  • Share access with unauthorized third parties
  • Attempt to disrupt or compromise our systems
  • Use our content for competing commercial purposes
  • Violate any applicable laws or regulations

Intellectual Property Rights

Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited and may result in legal action.

All content, analysis, methodologies, and materials remain the exclusive property of Xenaviqros and are protected under Australian intellectual property laws.

Limited License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our services solely for your personal financial planning purposes during your active subscription period.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which forms part of these terms.

For complete information, please refer to our Privacy Policy Privacy Policy

Payment and Subscription Terms

Our subscription service operates under the following payment terms:

  • Monthly subscription fee of $250 AUD plus applicable taxes
  • Payments processed automatically on your billing date
  • No refunds for partial month usage

Complete pricing details are available on our Pricing page Pricing

Service Disclaimers and Warranties

Our services are provided for general informational and analytical purposes only. Past performance does not guarantee future results. Individual results may vary significantly.

Services are provided "as is" without warranties of any kind, express or implied

Limitation of Liability

Our liability is limited to the maximum extent permitted by Australian law

In no event shall our liability exceed the amount paid for services in the preceding 12 months

User Indemnification

You agree to indemnify Xenaviqros against any claims arising from your use of our services or violation of these terms.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved as follows:

Australian Dispute Resolution

Disputes will be resolved through mediation or arbitration in accordance with Australian commercial arbitration rules.

Proceedings will be conducted in Sydney, New South Wales under Australian law

Alternative Dispute Resolution

You may also contact the Australian Financial Complaints Authority for assistance with service-related disputes.

Visit AFCA online resolution platform Visit AFCA Website

This does not limit your rights under Australian consumer protection laws

Service Termination

Either party may terminate the service relationship with 30 days written notice. We may terminate immediately for breach of these terms.

Upon termination, your access to services will cease and any outstanding fees remain payable

Governing Law

These terms are governed by the laws of New South Wales, Australia

Australian courts have exclusive jurisdiction over any disputes

Modifications to Terms

We may modify these terms periodically to reflect changes in our services or legal requirements.

Material changes will be communicated with at least 30 days advance notice

Severability Clause

If any provision is found unenforceable, the remaining terms continue in full effect.

Entire Agreement

These terms, together with our Privacy Policy and any additional service agreements, constitute the complete agreement between you and Xenaviqros.

Questions About These Terms

For questions about these Terms and Conditions, contact us at contact@xenaviqros.com or +61-52-950-636.

Email Address: contact@xenaviqros.com

Phone Number: +61-52-950-636

Business Address: Level 15, 135 King Street, Sydney NSW 2000