Privacy Policy and Data Protection

Introduction

At Xenaviqros, we are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles. This policy explains how we collect, use, and protect your personal data.

Information We Collect

We collect various types of information to provide and improve our financial planning services:

Personal Information

• Name, address, and contact details
• Financial information and circumstances
• Identification documents as required by law
• Communication preferences and history

Usage Data

We automatically collect information about how you use our website and services, including IP addresses, browser types, page views, and interaction patterns to improve our services.

How We Use Your Information

• Providing financial planning consultations and analysis
• Communicating with you about our services
• Improving our website and service quality
• Complying with legal and regulatory requirements
• Protecting against fraud and security threats

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on:

Primary Legal Basis: Consent and legitimate business interests for service provision

Information Sharing and Disclosure

We may share your information in these limited circumstances:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers under strict confidentiality agreements

Data Security Measures

We implement comprehensive security measures including encryption, secure servers, access controls, and regular security assessments to protect your personal information from unauthorized access, disclosure, or misuse.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law, typically for seven years after the end of our professional relationship.

Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information where permitted
• Restrict processing in certain circumstances
• Receive information in a portable format
• Lodge a complaint with the Privacy Commissioner

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your website experience and analyze usage patterns. You can control cookie settings through your browser preferences.

For detailed information, please refer to our Cookie Policy Cookie Policy

Third-Party Services

Our website may integrate with third-party services for functionality and analytics. These services have their own privacy policies and we encourage you to review them.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age without parental consent.

Policy Updates: Policy Updates

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revision date.

Privacy Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact our Privacy Officer at contact@xenaviqros.com or +61-52-950-636.